Catastrophe Response Unit Adjusters (CRU Group) Selects Kespry’s Industrial Drone Platform for Claims Operations

Kespry, a drone platform provider, has announced that it’s technology will be used by the CRU Group (Catastrophe Response Unit Adjusters) to provide its automated aerial intelligence solution to support the company’s global insurance claims operations.

The announcement of the relationship with CRU is an important step for the company with regard to its strategic direction. CEO George Mathew, who joined Kespry early this year, told DroneLife in an interview that a “primary focus [of the company] will be largely around industry expansion .  .  . [with] a heavy push into the insurance sector.”

“Adding the Kespry drone platform to the advanced tools used by our claim adjusters keeps us ahead of the curve and reinforces our industry leadership,” said Glenn Smith, Vice President, CRU Adjusters. “Kespry’s drone technology further enhances how we handle and process claims, as well as underwriting elevations and pre-loss reporting. We have become synonymous with efficiency while maintaining a high level of accuracy, and our relationship with Kespry continues to support and demonstrate this commitment.”

CRU Adjusters is setting up a new division with a team of adjusters focused on the initiative with Kespry. Smith will lead this team, all of whom are licensed pilots in both Canada and the US, as well as certified to fly Kespry drones and adjust claims. Smith’s team is very experienced in damage recognition.

“We’re very excited to be the first IA firm in Canada to be embracing this new drone technology from Kespry,” said Kyle Winston, President, CRU Adjusters. “We’ll also be rolling out this capability across our US operations and continuing to be among the first in the industry to bring new levels of efficiency and new types of data streams and intelligence to the insurance sector.”

Founded in 2004, CRU specializes in the administration of catastrophe and daily claims, operating on an international scale in both the US and Canada.

“Kespry is committed to bringing stronger analytic tools and a 100x improvement to the status quo in industrial markets, such as roof inspection,” said George Mathew, CEO and Chairman, Kespry. “CRU will be among the first companies in their space to provide their adjusters with a way to retool their skill sets and extend their careers deeply into this new digital era.”

Kespry’s platform is a fully integrated, fully automated aerial intelligence solution designed specifically for use in industrial applications, such as to improve the property and casualty roof claim cycle. Using Kespry’s platform, CRU will have access to accurate data that is automatically processed and securely stored online for immediate use. The platform will deliver high-resolution imagery capable of detecting granule loss and physical damage. CRU will also have access to comprehensive roof dimensions and automated damage detection, with onsite availability of rooftop imagery made possible in less than 10 minutes.