Alphamatician Reports that Drone Customer Satisfaction Continues to Get Better

Alphamatician, a Massachusetts company focused on primary research and data reports good news for the drone consumer! Drones are getting better.

Alphamatician makes vast amounts of publicly available web data useful to make decisions about markets, companies, and products. One such source of public data is customer ratings and satisfaction on Amazon.com. Data is available from January of 2015 and shows a favorable upward trend from consumers of drones.

 

So the graph begs these questions:

Are drones getting better?  (I think so … sense and avoid technology, coupled with one-button take-off and landing certainly help in reducing first-time pilots’ accidents and associated dissatisfaction)

Are pilots getting better?  Well for one, I’m a much better pilot today than I was when I flew my first Phantom into a chimney. 

Is leader DJI’s Customer Support better today? I think it is, but it didn’t take much to be an improvement. Did it?

Certainly interesting data and useful to drone consumers and manufacturers.  ©